How to disable the shipping confirmation email
Since ShopClerk provides improved shipping notifications to your customers, you should disable the built-in Shopify ones so that your customers aren't overwhelmed with emails.
When you fulfill an order, you can disable the Shipping confirmation notification so that the customer won't receive a duplicate email with the shipping details.
- From the Orders page, click the order number for the order that you want to fulfill.
- Click Continue.
- Enter the details for the order fulfillment.
- Uncheck Send shipment details to your customer now: