How to disable the shipping confirmation email

Since ShopClerk provides improved shipping notifications to your customers, you should disable the built-in Shopify ones so that your customers aren't overwhelmed with emails.

When you fulfill an order, you can disable the Shipping confirmation notification so that the customer won't receive a duplicate email with the shipping details.


  1. From the Orders page, click the order number for the order that you want to fulfill.
  2. Click Continue.
  3. Enter the details for the order fulfillment.
  4. Uncheck Send shipment details to your customer now:
Send shipment details to your customer now shown unchecked5. Complete the order fulfillment.

That's it!

You can also disable the shipping update notification.

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